Frequently Asked Questions

Answers before you even have to ask

Everything homeowners typically want to know about pricing, scheduling, and how we work. Don't see your question? Reach out and we'll get back to you within 24 hours.

Getting Started

Fill out the form on our contact page, call us at (555) 328-4471, or email hello@greenscapepro.com. We'll follow up within 24 hours to schedule a free on-site consultation.

Yes. Every quote starts with a free, no-obligation on-site visit so we can give you an accurate price — not a rough guess over the phone.

We serve Austin, Round Rock, Cedar Park, Georgetown, and Pflugerville. If you're just outside these areas, reach out anyway — we're often able to accommodate nearby properties.

Pricing & Contracts

Pricing depends on the size of your property, the scope of work, and the services requested. We provide a clear, itemized quote after the on-site consultation — no hidden fees.

No. Recurring lawn care is billed month-to-month, and one-time projects (patios, construction, lighting) are quoted per job. You're never locked into a long-term agreement.

We accept all major credit cards, ACH bank transfer, and check. Recurring service clients can set up autopay for convenience.

Scheduling & Service

Standard lawn care runs weekly or bi-weekly during the growing season, with adjusted frequency in fall and winter. We'll recommend a schedule based on your lawn's needs during your consultation.

We'll reschedule for the next available day, typically within 24–48 hours. You'll always be notified if your service date changes.

Absolutely. Just let us know and we'll adjust your schedule, pause service, or resume whenever you're ready — no cancellation fees.

Not at all. Most clients aren't home during routine visits. For larger construction projects, we'll coordinate an initial walkthrough and keep you updated throughout.

About GreenScape Pro

Yes — GreenScape Pro is fully licensed and insured, and every crew member is background-checked before joining the team.

We've been serving the Austin area since 2011 — over 15 years and 500+ completed projects.

Still have a question?

Reach out and we'll get back to you within 24 hours — no automated runaround.

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